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Frequently asked questions

PAYMENT FOR THE ORDER

  • By bank card online (Visa / MasterCard / American Express / Discover/ Dinners Club)
  • Buy with ShopPay - for orders over $50.00, select installments at checkout to split your purchase into 4 interest-free payments.
  • Buy with digital wallet (Apple Pay / Google Pay / Meta pay)
  • Buy with PayPal

During the checkout process, you need to enter your promo code in a special line to activate the discount. If the code is valid, the discount will be automatically applied to your order.

We guarantee complete security and confidentiality of our customers' payment data.

Get it now, pay later
For orders over $50.00, select installments at checkout to split your purchase into 4 interest-free payments.

💵 No fees, ever.
💳 No impact on your credit score.

Payment options are offered by Affirm and are subject to an eligibility check and might not be available in all states.

SHIPPING

Shipping to the USA for all orders under $60 is based on weight and starts at $6.95.

Free standard shipping to the US (Mainland) for orders of $60 or more! (Exclude tax & any coupon discount)

All US orders are shipped based by weight using DHL, USPS and UPS. All standard US orders will be received within 3-8 business days.

Priority shipping option orders will be received within 2-5 business days.

US (Outside of State):
Shipping to the US (Outside of State) for all orders is based on weight and starts at $6.95.

* Please calculate and compare your shipping fees in the cart.

* Please note we are not responsible for lost or stolen packages, or returned or delayed by the postal service.

  • We have free shipping for orders from $60 and above.
  • Economy - 0lb-1lb - 6.95$
    Economy - 5lb-70lb - 21.90$
  • Standart - 0lb-1lb - 8.90$
    Standart - 1lb-5lb - 11.90$

After placing an order, we contact you to clarify the details and confirm that you have indeed placed an order on our website. This can be done by phone or via email, depending on what contact information you left in the order.

You can leave a message that you are confident in your order and do not want us to contact you in the CART by filling out the form LEAVE A NOTE TO ORDER.

Yes. When placing an order, you can specify the desired delivery date. If you have already placed an order, you can postpone delivery only if it has not yet been shipped.

INFORMATION ABOUT PRODUCTS

Check out the MINIATURES AND TESTERS section of our website, where you can find small quantities and trial versions of products from various brands. In addition, we add samples to your order as a gift if they are available in our warehouse.

If the product is out of stock, you can fill out the form (leave your email) "Notify me when this product is available", which is located below the product price.

A one-time notification will be sent to your email when the product is available again.

Quality, effectiveness, and safety are our main rules! That's why we only cooperate with manufacturers and official brand representatives. Buying any product from us, you can be 100% sure of its originality and safety.

Yes, it is. It happens that the system does not have time to update the status of the last item sold, but this happens in less than 1% of cases.

OTHER QUESTIONS

On our website, there is a section in the menu called SKIN TYPE TEST. You can go to this section and take the test.

Then make a screenshot of your results and click the button for a consultation. You will immediately open a chat with a consultant on Instagram, where you can send your result.

Our specialists will be happy to select individualized care for you 🤗